Resume
Professional Experience
August 2023 - September 2025
Suppy Automated Coordinator
WBM Technologies LP
Providing customer service, reviewing and entering toner replenishment orders for our Managed Print Clients.
Responsibilities:
• Supply order entries
• Facilitation of the auto toner replenishment program
• Facilitation of the automated consumable program
• Verbal and written client communication
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Knowledge with printer functionalities and part list
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Knowledge of basic D365 functions, MPS monitoring system and Front Customer Operations Platform
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Point to point communication between warehouse, partner suppliers and other business IT customer support
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Additional tasks as assigned by the Manager of Print Coordination
February 2023 - present
Freelance Virtual Assistant
Upwork
Providing remote and virtual assistance to different clients based on their project needs in a timely manner with quality output.
Responsibilities:
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Data Entry
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General Web Research
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Brand and Document Management
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Application Testing and E-Commerce Reviews
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Microsoft Office/Google Sheets
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Lead Generation and Data Analysis
Remote
June 2021 -August 2023
Tech Specialist
London Drugs Ltd.
Assigned and working at the Tech Department of the store, we focus in providing best technical knowledge and service for customers with their tech, electronics and photography needs.
Responsibilities:
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Tech product sales and customer Service
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Tech phone call inquiries
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Store Audit inventory and data management
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Photolab and Electronics
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Basic technical support and troubleshooting service
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Additional tasks as assigned by the Tech Experience Manager and Tech Merchandise Manager
134 Primrose Dr. Saskatoon, Saskatchewan, Canada, S7K 5S6
June 2020-November 2022
Food Service Supervisor
Tim Hortons Double Double Restaurant
As one of the shift leader of the store, I was assigned to manuever and lead the operational floor and team
members wherein traffic in production occurs while giving them a good productds and customer service.
3803 Millar Avenue Saskatoon, Saskatchewan, Canada
Responsibilities:
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Certified Food Handler-Canada certificate(ServSafe International)
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Supervising staffs and workflow
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Training of new team members
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Monitoring daily activity logs, machine calibrations and production
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Daily cash register inventory, skimming and documentation
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Monitoring food safety procedures are met
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Team lead every work shift and executing daily tasks and checklist
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Provide good customer service
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Knowledgeable of food and beverage
August 2018-June 2020
Food Counter Team Member
Tim Hortons Double Double Restaurant
As one of the team member of the restaurant, I am responsible for the daily work task which serving people
their food and beverage orders both in‑store and drivethru while giving them good customer service.
Responsibilities:
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Follow food safety standards and procedures
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Follow supervising staffs and team lead
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Knowledgeable on Tim Hortons products
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Commit in doing daily work and side duties
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Provide good customer service
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Preparing customer's food and beverage orders right and efficient
3803 Millar Avenue Saskatoon, Saskatchewan, Canada
Education
October 2020
World Education Services
Bachelor of Science in Computer Engineering
Issued Canadian Equivalency: Secondary school diploma and diploma (three years)
Below is the link for WES evaluation:
June 2022- June 2024
Peerless Training Institute
Advance Diploma in Information
Technology and Cybersecurity
260, 2635 37 Ave NE
Calgary, AB, T1Y 5Z6
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Networking Essentials
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Computer Programming
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HTML, CSS, Javascript
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Using Bootstrap Frameworks
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Software Engineering-Project Management
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Python Programming
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Cloud Computing Fundamentals
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Azure
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Cybersecurity
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Create and Publish a Web Site
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Software Essentials
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Microsoft Office and Data Management
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MySQL Database and Computer Security
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ASP.NET Core Razor Pages CRUD- .NET 6 Razor Pages CRUD Using Entity Framework Core and SQL Server
August 2020- January 2021
Saskatchewan Polytechnic
Web Authoring 1 Basic HTML and CSS
Administrative Offices 400-119 4th Ave S Saskatchewan Polytechnic, Saskatoon Campus, 20th St. 226 20 th St E
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Describe Internet Properties
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Prepare Graphics for the Web
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Use Basic HTML
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Use FTP
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Use Basic CSS
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Obtain Web Hosting Services
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Administer Hosting Services
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Create a Data Integrity and Backup Plan
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Set Up a Local HTML/CSS Development Environment
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Publish a Web Site
June 2020-July 2020
Saskatchewan Polytechnic
Introduction to Web Design
Administrative Offices 400-119 4th Ave S Saskatchewan Polytechnic, Saskatoon Campus, 20th St. 226 20 th St E
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Describe Internet Properties
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Digital Design: Foundation of Web Design
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Explore Basic Web Utilization Tools
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Use Basic HTML
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Use Basic CSS
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File Management
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Working with Graphics
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Domains and Hosting
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Create a Web Site
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Create a Portfolio
June 16, 2017- October 25, 2017
IT Asset Management Trainee
AIG Shared Services Corporation (Philippines): Asset Management Group (AMG-IT Department)
Coop training which enhances and gave me knowledge about information technology and the asset management's work side and making sure each are readily available and functional.
Responsibilities:
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I am one of the trainees which helps employees manage their workstation's machines and their technical needs.
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Securing each working stationʼs network, serial numbers, assets, auditing machines are balance and correct
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Data entry, consolidating asset information and inventory
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Consolidating employees phone bills and information
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Basic networking skills
30th Floor Philam Life Tower 8767 Paseo de Roxas,Makati City 1226, Metro Manila, Philippines
August 2020-December 2020
Southeast College
Level 1- Business Management Essentials
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Teamwork and Team Building
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Leadership and Influence
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Customer Service
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Conflict Resolution
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Supervising
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Performance Management
Weyburn Campus and Administrative Office - 633 King Street, Weyburn, Saskatchewan S4H 2S5
June 2013- April 2018
Lyceum of Alabang
Bachelor of Science in Computer Engineering
KM 30 National Road, Tunasan 1770, Muntinlupa, Philippines
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Solve complex engineering problems using the application of mathematics and science knowledge
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Conduct engineering procedures professionally and ethically
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Understand and explain the significance of engineering solutions globally, economically, and environmentally
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Use up to date techniques, skills, and engineering tools for computer engineering procedures
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Apply engineering and management principles both as a member and a leader in a team
Professional skillset
Team Lead and supervision skills
Data entry, file management and basic technical support.
Design skills in Canva, WIX web editor, Linktree (landing page serivce).
Customer service( technical, virtual, retail)
Supply order, replenishment, investigation and coordination
Knowledgeable in website design and development and web authoring tools.
Adept in Microsoft Office application and print monitoring
Social Media, brand and content creation
Food and beverage operations and food safety
Willing to learn and able to work multitasking, self-driven and target oriented.
Virtual assistance
Languages
English
Tagalog